Internet plan speeds.

baford2002
Level 2

We live in an apartment and our plan is NBN Cable Broadband XXL Bundle Boost.  We have had it I think for about 4 years.  Our internet now seems slow compared to that of most of our friends.  Is there an upgrade to increase our speed.  Thanks very much.  David.  

1 REPLY 1
Ahra_G
Moderator

Hi @baford2002,

 

We advise customers to check if their service is affected by an outage here: How to Check for NBN Network Outage and TPG service status.

 

If there's no outage in your area, please send me a PM with your TPG username or customer ID number to assist you further and for us to check the status of your service.

 

 

Regards,

Ahra_G