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Internet speed extremely slow

JH10
Level 2

Hi my internet has got very slow with download and upload speeds this morning ping 2ms download 110.0mbps upload 35.4mbps - please can you check what the issue is - I have had no issues for a least a year until the last week?

2 REPLIES 2
alanguide
Level 7

What plan are you on, and what are your usual results?

Aubrey
Moderator

Hi @JH10, how's your internet speed looking today? Let us know if you still need help, you can send your details through PM and we'll look into this.