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Internet speed is very slow.

Hannarr
Level 2

When we first got NBN with TPG our speeds were about 4 times faster than they are now. they are well below the Minimum Acceptable Speed on https://community.tpg.com.au/t5/Featured-Articles/Slow-speed-issue/ba-p/1197 at 24Mbps, when we used to get 94Mbps+.

1 REPLY 1
BasilDV
Moderator

Hi @Hannarr

 

What troubleshooting have you tried so far?

Did you test the speed via WiFI or Wired connection?

 

Kindly send me a PM with your TPG account details for us to run further tests.

 

BasilDV