Internet speed not as advertised

[jpostojic13]

I have signed up for NBN100 as I require high speeds for my work. Currently I have been averaging a speed of 35-37mbps which is about half the speed of my 1st week with you.

I have seen in other posts you can perfume a remote refresh that has helped other's

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

Regards

Peter