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Internet speed not as advertised

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Level 1
I have signed up for NBN100 as I require high speeds for my work. Currently I have been averaging a speed of 35-37mbps which is about half the speed of my 1st week with you.

I have seen in other posts you can perfume a remote refresh that has helped other's
1 REPLY 1
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Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter