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Internet speed not stable

WVG889
Level 2

Recently a month my internet speed was slow and sometime disconncted. very bad when playing game. Before is all good. please check and resolve this issue.

1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community @WVG889!

 

Is this impacting impacting both wired and wifi devices? If you're experiencing drop outs only on wifi devices, you may check these articles which can be of great help to you.

 

Troubleshooting a Slow Internet Connection

Easy Steps to Improve Wi-Fi Connection In Your Home

Wireless Channel on your modem - what is it and why should I change it?

 

If you need further help, you can send us a private message with your details and we'd be happy to take a closer look at your connection.

 

Regards.