Internet speed very slow

[kasanx]

My home internet speed very slow. So I can't play ps4
I use ADSL
Please let me know why.

Speed test results:
http://tpg.speedtestcustom.com/result/0a1ceaf0-6acd-11ec-8137-ad06afa9047d

Download speed 0.2mbps
Uploaded speed 0.8mbps

[BasilDV]

Hi @kasanx

Welcome to the Community!

We tried to search for your account using your community details to no avail.

We'd like to look into your account for better understanding of the situation and see what we can do to resolve this.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV

[Shane]

Hi @kasanx,

Just checking this thread if you're still having the same issue, if so please send us your account details to better understand the situation.

Regards,

My home internet speed very slow. So I can't play ps4
I use ADSL
Please let me know why.

Speed test results:
http://tpg.speedtestcustom.com/result/0a1ceaf0-6acd-11ec-8137-ad06afa9047d

Download speed 0.2mbps
Uploaded speed 0.8mbps