Internet unstable - NBN

[EllenJ]

Hi. We’re having issues with unstable NBN access. We have recently upgraded our speed but internet access appears to drop out altogether frequently throughout the day. I use videoconferencing for work and it’s unusable at the moment due to instability. Any advice? Thanks!

[Riezl]

Hi @EllenJ,

Welcome to the Community!

We have checked the status of your connection and it appears to be stable for more than a week now.

However, if you're still having issues, please send us a private message with your contact details so we can have a specialist contact you for assistance.

Thank you.