Internet

[vigneshsundar]

Hi, I have been trying to setup the TPG modem. But unfortunately I am not able to get the internet working. I have the power and wifi 2.4 and 5GHz lights on. But the internet light doesn’t turn on. Could anyone please help? Thanks.

[BasilDV]

Hi @vigneshsundar

Welcome to the Community!

We tried to search for your account using your community details to no avail.

If your service is still not working, please check if it's affected by an outage here: How to Check for NBN Network Outage

If it's not affected by an outage, please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV