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Issue setting up an TPG email account on my Oppo Reno Z

shanmarg
Level 2

After 3 hours of trying I cant setup email using our TPG account on my wifes OPPO Reno Z, why?

I can setup Google and Gmail. I cant even setup in exchange?

 

Shane

1 REPLY 1
Ahra_G
Moderator

Hi @shanmarg

 

Welcome to the Community! 

 

Sorry to learn that you are having trouble in setting up your email. Were you trying to set up the main TPG email or the slave email address? 

Are you getting any error? I would recommend to thoroughly check the password as there instances that the main TPG email or slave email address passwords can different. 

 

Here's a Community link that may help you in setting up your TPG email:  

Setting up email on your Iphone and Android phones

 

Let us know should you still require further assistance. 

 

 

Regards,

Ahra_G