Keeps Disconnecting

mandeepjaswal01
Level 2

Hi There, 


I am a new user of NBN 100 and started using it now every few hours it keeps dropping. 

1 REPLY 1
Shane
Moderator

Hi @mandeepjaswal01 ,

 

Thanks for raising this to us, I am sad to know that you're having connection dropouts with the service. We'd love to help and get to the bottom of this, to better understand the situation. Please shoot me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community 

 

Regards,

 


@mandeepjaswal01 wrote:

Hi There, 


I am a new user of NBN 100 and started using it now every few hours it keeps dropping.