TPG Community

Get online support

Land line not working

bianlu58
Level 2
My land line has not been working for one month. I have been calling tpg and waited for 1 hour every time and could not get through. Your customer service has become unacceptable.
I have 87 year old mother living with me and I can not call her if I am outside to check if she is ok.
Can somebody call me urgently.
1 REPLY 1
Ahra_G
Moderator

Hi @bianlu58

 

We're keen on getting this sorted. Is there no dial tone at all? 

 

Please send us a private message and we'll pull up the account. 

 

-Ahra_G