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Less than 24 hours with the SAGE modem, best speed with 3/4 lights is 4MBs - TPG only have support in Philippines - any

edushare5g
Level 2

5G Home Broadband

Less than 24 hours with the SAGE modem, best speed with 3/4 lights is 4MBs - TPG only have support in Philippines - anyideas as to improving speed that is not already written on this site or on the instructions.

 

Why is there not technical support available in Australia.

 

Where do I return the Sagem

 

 

1 REPLY 1
Shane
Moderator

Hi @edushare5g

 

Let us help check the cause of slow connection and get to the bottom of this. Could you shoot us a PM with your details to better understand the situation and proceed with the initial investigation.

 

How to send a PM? 

 

Regards,

 

5G Home Broadband

Less than 24 hours with the SAGE modem, best speed with 3/4 lights is 4MBs - TPG only have support in Philippines - anyideas as to improving speed that is not already written on this site or on the instructions.

 

Why is there not technical support available in Australia.

 

Where do I return the Sagem