I wish to cancel my 7 day 5G Home Broadband Trial and return the modem - it is not fit for purpose. How do I do this? I have 3-4 lights in three spots in my house, I have read everything on the "community" I have spend a lot of tiime getting no where with the support in the Phillipines who tell me there is no support in Australia. I cannot use the modem - maximum speed so far is 7MBs - not the 100 promised and that was for 10 minutes at midnight on Saturday. I have been getting the run-around and everyone from TPG tells me "that is not how it works" - I know the offer said to cancel within 7 days and return the modem and no cost will accrue. I get the impression TPG is intentionally ensuring I do not cancel before the 7 days is up - deceitful conduct! How do I cancel without riinging the Phillipines!!!!!! What will happen if I take the modem back to North Ryde or North Sydney - will TPG keep their word ... View more

I want to cancel my 7 day 5G Home Broadband Trial and return the modem - it is not fit for purpose. How do I do this? I have 3-4 lights in three spots in my house, I have read everything on the "community" I have spend a lot of tiime getting no where with the support in the Phillipines who tell me there is no support in Australia. I cannot use the modem - maximum speed so far is 7MBs - not the 100 promised and that was for 10 minutes at midnight on Saturday. I have been getting the run-around and everyone from TPG tells me "that is not how it works" - I know the offer said to cancel within 7 days and return the modem and no cost will accrue. I get the impression TPG is intentionally ensuring I do not cancel before the 7 days is up - deceitful conduct! How do I cancel without riinging the Phillipines!!!!!! What will happen if I take the modem back to North Ryde or North Sydney - will TPG keep their word ... View more

5G Home Broadband Less than 24 hours with the SAGE modem, best speed with 3/4 lights is 4MBs - TPG only have support in Philippines - anyideas as to improving speed that is not already written on this site or on the instructions.   Why is there not technical support available in Australia.   Where do I return the Sagem     ... View more