Get online support
I am based in Ballarat, Victoria, however 9/10 times my location thinks that I am in South Australia.
E.G, when I ask my google home what the weather is, most of the time it tells me suburbs in South Australia. I am also unable to watch things like 7PLUS Live due to the location.
How can this be fixed? It's very frustrating and i'm considering leaving TPG if this can't be fixed. Customer for 8+ years.
Welcome to the Community @Nathan1994.
We'd like to look into your account for better understanding of the situation and see what we can do to resolve this as soon as possible.
Shoot me a PM with your TPG username or customer ID number.