Lost NBN connection since this morning (12+ hours)

[reynardli]

Hello there,

Hoping I would get some help here. I have lost my internet connection NBN (FTTC) since this morning. I have contacted TPG Call centre and was advised that NBN will contact me for a booking. However I have still not heard back from them.

Since I work from home full time, I would like to know if there is any more effective way to have my problem resolved.

Thank you.

[Angeli]

Hi @reynardli, 

We can chase this up with our Engineering Team. Send us a PM with your TPG customer ID or username and we'll take care of it.

How do I private message (PM) in the community
 

Regards, 

Angeli