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It does not sound right, Shukria. Let us take this opportunity to turn around your experience and get this thing sorted, could you send us your details (Username/Customer ID together with the address on file) via Private Message?
well tpg took 140 from me without asking and I already told them before I left them because I went under another internet company and they also took 192 dollars because I was not using my wireless modem I even asked them and they said you were not using your modem they said we will return your money after you return the modem and they never told us where to put the modem and i did not get my money. PLEASE DO SOMETHING ABOUT THIS.