Low speed Home Wireless

[pinkkichijanadi]

I am a 4G home broadband user. The Internet speed has been slow in recent days.
I tried to unplugged and change to another place but it doesn’t work. The modem stays 1 or 2 green lights, but the network speed is still slow. I can’t use the internet at all and now only use my mobile data.

[Ahra_G]

Hi @pinkkichijanadi, 

We recommend to check out this article and follow the steps: 5G Home Broadband - Troubleshooting Speed issues

If the issue persists, PM us with your account number or Customer ID so we can assist. 

Thanks! 

Ahra_G