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Low upload speed and no home telephone

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antoniea
Level 2
Level 2
‎26-04-2021 08:34 PM
tomorrow at 5 pm would be good. what is the range for the upload speed. 40 Mbps down 0.8 Mbps hardly seems logical. I can't even hold a glitch free video call. what tier do I need to be to get a semi decent upload speed.
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BasilDV
Moderator Moderator
Moderator
‎26-04-2021 08:37 PM

We understand, @antoniea.

May I have the best number to contact you tomorrow?

 

BasilDV

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antoniea
Level 2
Level 2
‎26-04-2021 08:41 PM

hopefully this is a pm, on the phone I can't tell.XXXXXXXX

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BasilDV
Moderator Moderator
Moderator
‎26-04-2021 09:56 PM

Hi @antoniea

 

The case has been raised to our Tech team and someone will be in touch with you tomorrow between 5PM - 6PM.

 

BasilDV

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