Modem Activation

Level 2

Hi, I have revived my modem and I'm trying to set it up. I am just wondering how do I activate my wifi so that a technician isn't required to visit. 

I have also been waiting on the phone for half an hour and no one has answered. 

If you could get back to me ASAP that would be greatly appreciated. 


Thank you 

Level 11

If you received your modem from TPG, it is probably preconfigured for wifi. The info you need should be on a label on the device. 

SSID (network name) for the 2.4Ghz band and another for the 5Ghz band.

Wireless password for wifi security.

This password is used when you configure your mobile device to connect to your wifi network.


Search for the following article by Manuel in TPG community page:

How to connect to your wifi network