Modem has not been delivered yet

[tbthanh90]

Hi,

Could some one please help me to check as today the modem has been delivered yet? I checked the status link from startrack, it said At Delivery Depot and the ETA time is 8 of September.

Thanks in advanced

[Anonymous]

Hi @tbthanh90,

Welcome to the community!

I suggest to contact startrack to check the status of the equipment you may call at 132345.

For more details on how to track there equipment please see this article, How To Check TPG Modem Delivery Status.

Let us know how it will go.

Cheers!

Hi,

Could some one please help me to check as today the modem has been delivered yet? I checked the status link from startrack, it said At Delivery Depot and the ETA time is 8 of September.

Thanks in advanced

[tbthanh90]

@Anonymous: today is weekend so their customer service is closed.

Is there anyway to speed up the delivery as I don’t have the internet for 1 week already ?

Thanks in advanced

[Ahra_G]

Hi @tbthanh90, 

I've since checked the delivery status on Startrack's website and it said it's on its way. 

Due to the lockdown situation, delays may be experienced. 

I've since sent you the consignment number via PM.

Thanks!

Ahra_G