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Modem reconfiguration

riamisch
Level 2

I am not currently in contract with TPG, can I reconfigure my TPG supplied modem to work with another provider, or do I have to call you

thanks

3 REPLIES 3
Anonymous
Not applicable

Hi @riamisch ,

 

You can use TPG's supplied modem to a different provider but you have to update the modem's settings required by the new ISP. You need to contact your ISP support for assistance.

 

Regards,

 


@riamisch wrote:

I am not currently in contract with TPG, can I reconfigure my TPG supplied modem to work with another provider, or do I have to call you

thanks


 

david64
Master

Hi @riamisch . Likely, the VOIP function in the router won't work with new provider. You might not be able to update the firmware. The backup/restore of settings might not be available.

riamisch
Level 2

thanks to you both. i dont need voip so i should be good, thanks again