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Moved to NBN 2 weeks back, still installation is pending/progressing

neogk25
Level 2
Level 2
‎07-04-2020 04:23 PM

I moved to NBN100 2 weeks back from ADSL. Received the modem in 2 days, but the installation status still shows as "progressing". Any update?

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KarlB
Moderator Moderator
Moderator
‎07-04-2020 04:35 PM

Hi @neogk25,


Welcome to TPG Community,


Can you please private message to me your customer ID, username or mobile number so i can check your order status?


Regards,
Karl

 

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neogk25
Level 2
Level 2
‎07-04-2020 04:50 PM

Sent the information via private message.

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KarlB
Moderator Moderator
Moderator
‎07-04-2020 05:10 PM

Replied via Private Message

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neogk25
Level 2
Level 2
‎07-04-2020 05:16 PM

Thanks Karl. I'm looking forward for the call.

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