Moving Home

[vivekpolugari]

Moving home from NSW  to VIC.

I have been trying to contact relocation team. But no luck.

[David_M]

Hi @vivekpolugari 

Thanks for your query!

Let me have a look and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with a lot of things, via the app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @vivekpolugari 

Here is a guide you can follow to action a relocation request, or use our new APP listed above.

https://community.tpg.com.au/t5/Accounts-and-Billing/Moving-your-TPG-services/td-p/17838

Regards,

David_M

[PeterW]

Good morning,

I apologise for the difficulties you have encountered. Due to Corvid-19 restrictions there have been some delays in helping customers.

I have attached for you twp links both can assist in your moving requirements. 

I hope you find them helpful

https://community.tpg.com.au/t5/Accounts-and-Billing/Moving-your-TPG-services/m-p/17838#M1298

My TPG app for IOS and Android - https://www.tpg.com.au/download

Regards

PeterW

[vivekpolugari]

Thank you @David_M. 

I have already raised the request online.

But i didnt recieve any update. Additionally, At my new address I am missing NBN black box.

[vivekpolugari]

Thank you @David_M. 

I have already raised the request online.

But i didnt recieve any update. Additionally, At my new address I am missing NBN black box.