Moving Home

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Level 1b

Moving home from NSW  to VIC.

 

I have been trying to contact relocation team. But no luck.

5 REPLIES 5
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Moderator

Hi @vivekpolugari 


Thanks for your query!


Let me have a look and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with a lot of things, via the app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @vivekpolugari 

 

Here is a guide you can follow to action a relocation request, or use our new APP listed above.

https://community.tpg.com.au/t5/Accounts-and-Billing/Moving-your-TPG-services/td-p/17838

 

Regards,

David_M

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Moderator

Good morning,

 

I apologise for the difficulties you have encountered. Due to Corvid-19 restrictions there have been some delays in helping customers.

 

I have attached for you twp links both can assist in your moving requirements. 

 

I hope you find them helpful

 

https://community.tpg.com.au/t5/Accounts-and-Billing/Moving-your-TPG-services/m-p/17838#M1298

My TPG app for IOS and Android - https://www.tpg.com.au/download

 

Regards

 

PeterW

 

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Level 1b

Thank you @David_M

 

I have already raised the request online.

 

But i didnt recieve any update. Additionally, At my new address I am missing NBN black box.

 

 

Highlighted
Level 1b

Thank you @David_M

 

I have already raised the request online.

 

But i didnt recieve any update. Additionally, At my new address I am missing NBN black box.