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Moved homes to the letter side of a new duplex and it is not available on the TPG check-availability search function. I called on Saturday and a service member said they would call me back on Monday or Tuesday morning regarding some verification or something and took my number but they did not call.
Basically I want to move my current service plan to my new address.
Hi @noelgnaw
Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Regards,
Karl
Hi @noelgnaw
Thanks for your PM. We have escalated your order to NBN and we should get an update in the next 24-48 hours if we can proceed with your NBN order.
Regards,
Karl
Hi @noelgnaw
I can't see any update from NBN yet. I have asked our Provisioning Team to try and get an update ASAP.
Regards,
Karl