Moving home

[Ganesh11]

Hi I'm moving home and when I click on the move home link on the portal. I keep getting error 

Unfortunately, Change of Location facility is not available for FTTB customers.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter