TPG Community

Get online support

Moving into a new place that already has internet connection

Highlighted
Level 1b

Hi guys

I'm going to be moving into shared rental accommodation soon.

There is already internet set up at the new place, and the rent is apparently going to cover the bills (including internet).

So I need to cancel internet at my current place. 

However, there are still 10 months remaining in the contract, so I guess I will be hit with a big cancellation fee.

Also, I incurred the $300 new development fee, and I'm still paying that off as I've been paying monthly installments of $25.

Does anyone have any suggestions?

Much thanks.

Ryan

1 REPLY 1
Highlighted
Moderator

Hi @ryans291 ,

 

Thanks for raising this to us. Send us your account details (Customer ID/Username) together with your best contact number and preferred time. We'll raise this to our Account Specialists Team for further handling and have them contact you to provide options related to your account relation concern.

In case you need a reference:

 

How do I private message (PM) in the community 

 

Regards, 

 


@ryans291 wrote:

Hi guys

I'm going to be moving into shared rental accommodation soon.

There is already internet set up at the new place, and the rent is apparently going to cover the bills (including internet).

So I need to cancel internet at my current place. 

However, there are still 10 months remaining in the contract, so I guess I will be hit with a big cancellation fee.

Also, I incurred the $300 new development fee, and I'm still paying that off as I've been paying monthly installments of $25.

Does anyone have any suggestions?

Much thanks.

Ryan