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My ADSL internet not working

Level 1a
Hi,
My ADSL internet not working for two weeks. Everyday I trying to call but can’t reach. I emailed three times still not get any answer. How long I get my internet back?
1 REPLY 1
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Moderator

Hi @Zihazulislam,

 

For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage.

 

Check our Service Status page for any known outages.

 

If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link : Troubleshooting No Internet Connection

 

Feel free to search community for help or contact us and we'd be glad to assist you.