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My ADSL2+ is not working! Need help please!

thangdinh
Level 2
Hi as my subject above. My internet connection is dropped. Can someone help me out please?
1 REPLY 1
BasilDV
Moderator

Hi @thangdinh 

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been in touch with our Tech team. The case has been escalated to our Engineers for further investigation as there's a possible fault within the copper network.

An assigned Engineer will be in touch with you via SMS or phone call within 24 to 48 hours as soon as an update becomes available.

 

BasilDV