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My NBN connection not working

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Level 1b
The internet light on my modem is not on.. I tried switch on and off still doesnt work.. any issue for internet in Yagoona NSW 2199 area????
5 REPLIES 5
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Moderator

Hi @6511436

 

Welcome to Community! 

 

 

NBN Co advised of a network incident impacting some HFC end users in the Yagoona, NSW area. Field Services have arrived on-site and begun works to restore services.

 

NBN Co will provide an update when new information becomes available.

 

We apologise for the inconvenience caused. 

 

Regards,

Ahra_G

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Level 1b
Thanks for the info..
Just to let you know the internet services hasn't been restored yet.
It is taking more time than expected.

Thanks
Salim
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Moderator

Hi @6511436, we have checked the status of your connection and we can see that it is up and running for more than 5 hours now.

 

Should you need further assistance, feel free to drop us a message. Thank you.

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Level 1b
Thanks, it came back this morning about 6am.
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Moderator

Great! Feel free to drop us a message should there be any issues. Cheers!