My nBN connection is not working

[Beatricez]

I have reconnected my NBN but it is not working at the moment I please help

[Ahra_G]

Hi @Beatricez, 

We advise customers to check if their service is affected by an outage here: How to Check for NBN Network Outage and TPG service status.

If not affected by an outage, please send your TPG username or customer ID number via private message  to assist you accordingly.

Regards,

Ahra-G