SMTP AUTH

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cpadsl
Level 2

The response from the remote server was:

535 5.7.8 [TPG-A02] Authentication denied. User is banned from using SMTP AUTH due to previous abuse.

 

I cant send email at all. everything is fine at the beginning of this year, and then turn crazy. and by the way, lots of mails I got have been marked as ***SPAM***

 

I tried phone call many times with no help. And yes, I had changed password already, but it has no more change.

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @cpadsl

 

Welcome to the Community!

 

We'd like to raise this to our Post Masters as your email account has been banned as the server was detected that an abuse.

Please send me a PM with your TPG username and Email account for further assistance.

 

BasilDV

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2 REPLIES 2
BasilDV
Moderator

Hi @cpadsl

 

Welcome to the Community!

 

We'd like to raise this to our Post Masters as your email account has been banned as the server was detected that an abuse.

Please send me a PM with your TPG username and Email account for further assistance.

 

BasilDV

cpadsl
Level 2

All done! Thank you very much!