NBN 12 upload speed 0.05 mbps??

[Kelvin]

Hi

Can you help to fix my internet upload speed please?

0.05 mbps means I can't upload anything nor can't do internet calls.

[PeterW]

Hello Kelvin,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download