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NBN 200 superfast only has 50Mbps downloading speed

yallenu0
Level 2

Hi,

I have switched from NBN50 to NBN200 superfast, however, now I only get 50Mbps download speed. 

I have tried resetting, and turning off/on the modem and router. 

Could you please look into this?

Thanks

2 REPLIES 2
yallenu0
Level 2

I'm using the tpg given tp-link archer vr 1600v router.

BasilDV
Moderator

Hi @yallenu0 

 

Are you still getting 50Mbps?

 

If yes, please check the QoS or bandwidth control if it's enabled. Change the value if possible or disable it, then test the speed again.

 

Also, did you test the speed via WiFi or Wired?

 

BasilDV