NBN Box went off after thunderstom

[mouadbenbrahim]

My NBN box won't switch on, all the lights are off, this happen this morning after the thunderstom.

How can i get it replaced, phone support do not answer.
Thank you.

[BasilDV]

Help is here @mouadbenbrahim 

We need to raise this with NBN Co in order to replace the NBN box.

Send us a private message with your account details and will take it from there.

BasilDV