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Nbn box stuck on red flashing light/clicking noise

Wsantana89
Level 2
Right after a lightning storm the nbn box started to make a clicking sound and a red light is flashing! No internet connection. does anyone knows how to fix this or will I need a technician support? Thanks
1 REPLY 1
BasilDV
Moderator

Hi @Wsantana89 

 

We are keen to check the line and sort things out for you.

 

Just send us a private message with your account details for us to test the line.

 

BasilDV