NBN Cancellation

[saisanath]

Hello,

I have emailed cancellation request to cancel@tpg.com.au over a month ago. I have not received any confirmation if it has been actioned. I am hoping to not get charged again this month.

Any assistance on this would be appreciated.

Thanks
Sai 

[BasilDV]

Hi @saisanath 

We'd like to check on the status of your request as our team requires to speak with the account holder to confirm that the request is legit.

Please send us a private message with your account details.

BasilDV

[saisanath]

Hi Basil,

Thanks for reaching out. I went into your profile, but there is no option to send a message.

Thanks

Sai 

[BasilDV]

Hi @saisanath 

Try to log out and log back in, then check if you are able to see the PM option.

BasilDV