NBN Cut off

Junbiala
Level 2
TPG cut off my internet last night. Because I tried seeking a new Service Provider. Vodafone hasn’t given me my Wi-Fi hub yet and TPG just cut off my internet without any notice. Vodafone advice me that they should not have that. I still have the right to use TPG internet as I am still paying for their service until I want to cancel right???? So bloody rude!!!
2 REPLIES 2
RajenS
Moderator

Hi 

 Sorry to hear that, TPG Never disconnect our customers.

NBN disconnect your service, and redirecting your traffics to the new provider. 

if you like to stay with TPG, I can arrange a callback for you, soon

 

 

 

 

 

 

donoryan
Level 2
Sorry. Replied to wrong thread.