NBN Cut off

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Level 1a
TPG cut off my internet last night. Because I tried seeking a new Service Provider. Vodafone hasn’t given me my Wi-Fi hub yet and TPG just cut off my internet without any notice. Vodafone advice me that they should not have that. I still have the right to use TPG internet as I am still paying for their service until I want to cancel right???? So bloody rude!!!
2 REPLIES 2
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Moderator

Hi 

 Sorry to hear that, TPG Never disconnect our customers.

NBN disconnect your service, and redirecting your traffics to the new provider. 

if you like to stay with TPG, I can arrange a callback for you, soon

 

 

 

 

 

 

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Level 1c
Sorry. Replied to wrong thread.