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NBN FTTC INSTALLATION

sam9372
Level 2

Hello,

 

I am waiting for the installation fo NBN FTTC in my property.

I cannot reach customer service online because TPG is too busy..

I received the modem but the installation seems to be getting delayed.

May I please know when it would be completed?

 

Regards,

3 REPLIES 3
Ken-C
Moderator

Hi there sam9372,

 

Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

kind regards

sam9372
Level 2

PM sent Smiley Happy

Ken-C
Moderator

Hi there sam9372,

 

As dicussed matey here are the links below to assist,

 

To check your installation status, follow our guide at

https://link.tpg.com.au/vlKqfw


Watch our short video guide on how to set up your NBN FTTC service.

Visit https://link.tpg.com.au/hgzDYj

 

You are more than welcome, thankyou for your paitience let me kow how you go Smiley Happy

 

kind regards