NBN FTTP Speed issue

[rashedalam]

Guys

just moved to a new house in The Ponds from Blacktown. Both the properties have NBN FTTP.

I used to get around 90 mbps on 100/40 mbps plan in Blacktown but unfortunately getting really poor and inconsistant speed in The Ponds.

I have tried doing isolation test and connecting directly to the NBN box but its same result.

Please see the picture attached.

Thanks

Rashed

[Koichik]

Yeah I’m on FTTP as well and it’s been playing up around night time for the past 2 days. It’s currently offline now

[rashedalam]

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@Koichik wrote:
Yeah I’m on FTTP as well and it’s been playing up around night time for the past 2 days. It’s currently offline now

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which area?

[BasilDV]

Hi @rashedalam,

Thanks for raising this with us.

We've tested the line and was not able to detect any fault within the NBN network.

We'll arrange a call from our Tech team to further test your service.

Please send me a PM with your preferred time and best number to be contacted.

Regards,

BasilDV