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NBN (FTTP) down in Port Adelaide area?

Level 2

Went out shopping this morning, and when i got back the DSL light was flashing on the modem and the internet has not worked since. I checked my address at and there was no outage reported, so not sure why it would be down. Only thing I can think of it that it rained today, and that's the first time in quite a while!  


I did notice that the NBN site said there is a planned outage overnight 12:30 - 5:30am, but this planned outage isn't on the TPG site and it shouldn't happen until tonight anyway.


Anyone else have this issue? Could it be an account issue?  


Hi @neolious,


We'd be happy to check your service and get it sorted. Please send us a private message and we'll go from there.