Get online support
Hi @Sueyeonpark1 ,
Welcome to the community!
I was able to locate the account using the given details and confirm that the installation has been completed for the new address. Please connect the router to the UNI-D port 1 on your NBN Connection Box and the phone service will be delivered via the UNI-V port 1.
For reference:
NBN FTTP Setup - General Setup
Let us know how it will go.
Cheers!