Hi, I have 100mbps NBN FTTN and the past couple of weeks I've been getting really laggy games with high ping (60-100 when it should be 20-30). TPG speedtest is fine, speedtest.net is fine, however the one in Google search is also laggy and really slow downloads. I've attached some screenshots.
Now I've had a similar problem in the past, it seems there is a server down somewhere and my traffic is getting rerouted and lagged out. So I grabbed an IP from when I connected to CS GO and did a tracert and sure enough some of them timed out. I also attached a screenshot of that.
So as far as I know there isn't really anything I can do. Of course I've tried resetting my modem several times and it persists. Any help is appreciated.
Welcome to TPG Community!
We'd like to look into it further. We will arrange a call from our Tech team to check your service and understand what is going on with it.
Please shoot me a private message with your TPG username or CID number along with your preferred time and best number to be contacted.