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NBN Installation failure

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Level 1

Hi team,

I have received the NBN modem plus the TPG Modem, set them up, turned them on and waited for 1 hour even though it says 20-30 minutes and could not get set up. - internet light does not come on and need help to set up

Been on phone for so long and then get message that due to the volume of calls I cannot be attended too, this has gone on for three days. Can someone contact me please

 

Thanks

1 REPLY 1
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Moderator

Hi @Avid_reader2020

 

We've responded to your other post.

 

Let's keep the conversation under the same thread to assist you accordingly.

 

BasilDV