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NBN Internet not working - Help please !

Level 1a

Hi There,

I have opened a new account this week.

My router has arrived and I have setup the router with my username & password.

The wifi is working however the Router is coming up saying there is no internet connection - the error reads WAN PORT UNPLUGGED. I do not know what this means or how to fix it. I need help ASAP.

Please call me 0431539228.

Many thanks Nigel Eru.

AC# 6793398

2 REPLIES 2
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Moderator

Hi         

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service

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Level 2
I need to technicians support online I’m not a new customer someone years we stupid you before we have problem only payment because I’ve been overseas no I’m already paid please could you fix it Dunsy: Question every time we need problem Fix not question answer if you need support just connected thank you