NBN Modem Clicking

[chrisjarrett]

Lightnight strike nearby in Goondiwindi. Since then internet has been out and NBN modem is constantly clicking.

You have no support option to call - so hoping someone here can help as I need to work.

[BasilDV]

Hi @chrisjarrett

Thanks for raising this to our attention.

We advise customers to check if their service is affected by an outage before performing any troubleshooting.

• How to Check for NBN Network Outage
• TPG service status

If not, please send me a PM with your TPG username or customer ID number to check on this further.

BasilDV