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NBN - More Work Required

Level 2

Hi TPG community, i was wondering why i cannot get nbn where as the majourity of my suburb can. My entire street can get nbn now however i can't. I live in a duplex (So two units in 1 house) and i believe on the nbn rollout map it even says that unit 1 can get it (i live in unit 2). I even saw a letter from nbnco in the mailbox to them. 


I was wondering why is it that every house around me can get nbn and even unit 1 but not me is there any way to get nbnco's attention as it seems ridiculus to me that only my unit cant get it.




Hi @stevensrs,


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We tried to locate your account using your community details to no avail.


Please send me a PM with your TPG username or customer ID number to assist you accordingly.