NBN NCD Link Light Flashing Blue

[JGallo]

I have connected the NCD and modem but my link light only flashes blue even after waiting an hour. I have tried resetting the NCD, power cycling both devices, and trying a new phone cord. I have only one wall socket in the house.

[BasilDV]

Hi @JGallo

Welcome to the Community!

We'd like to look into your account for better understanding of the situation.

Also, did you receive a notification that your service has been installed or activated? You may check the article that we've created that will guide you with the NBN Fibre to the Curb (FTTC) Setup.

Please send me a PM with your TPG username or customer ID number.

BasilDV

[Mal_mod]

Hi @JGallo 

Can you please advise if our Help Desk have updated you with the Delayed install of this device by NBNCo ?