NBN NOT WORKING

[sala2asa]

My NBN network has been down for over a week, I’ve received msg’s saying the problem is resolved via txt- it my internet still isn’t working- what’s going on??
Yes, I have reset the modem several times

[Ahra_G]

Hi @sala2asa, 

Welcome to the Community! 

We're sorry to know that you have been experiencing issues with the service. 

I have raised to connection issue to our Engineering team for assistance. Kindly allow them sometime to assess and investigate the issue further. An update will be provided within the next 24hrs. 

Feel free to reach out should you require further assistance. 

Regards,

Ahra_G